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Clean dashboard interface showing automated expense tracking and organized financial data

Streamline your installs

Key Details on Installation Fees:
$200 Fee: Applies for professional, technician-led installation of home services (Internet, TV, SmartHome).
Waived Fees: The fee is usually waived when you bundle services (e.g., TELUS Internet + Optik TV).
Self-Install: Generally free, as equipment is shipped directly to you.
Inside Wiring: While initial installation includes basic setup, additional or complex inside wiring work may incur extra labour charges.
Cancellation/Moving: If you cancel or reschedule after work begins, you may be charged for costs incurred. 
It is highly recommended to confirm with a sales agent if the installation fee will be waived for your specific package before booking. 

Clean dashboard interface showing automated expense tracking and real-time financial reporting
Clean financial dashboard displaying monthly statements and tax documents with clear metrics

Detailed financial reporting with priority support and fast turnaround

Is it possible to talk to a real person?
If you need assistance during business hours, you can always ask for an agent and the virtual assistant will provide you with available options through chat and/or a call-back. After hours, you can schedule a call-back by selecting from the next available times.